This week on the show founder Mikkel Svane gives us the inside scoop on his company Zendesk. With huge profits and a steadily growing user base, find out how they became one of the best customer service support systems in the world!


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TechfluffTVBjoern Bauer, CoreMedia interviewes Mikkel Svane, CEO of zendesk @web2.0expo


ulrikerenateMikkel Svane- ZenDesk 2 of 2


founderlikeyouCette vidéo de Mikkel Svane a été réalisée à l'occasion de LeWeb à Paris le 7 décembre 2011. Retrouvez toutes les actualités du web et du digital sur www.locita.com Cette vidéo est sponsorisée par Up 2 Social http


Mikkel Svane, CEO of Zendesk, talks with Matt Cohler of Benchmark Capital about his work as an unofficial member of the Zendesk Board, his previous experience at Facebook and LinkedIn, and the future of customer service.


zendeskThere is nothing more frustrating than dealing with a sales person or customer service representative via live chat who doesn't know what they are talking about. They don't know your account number. They can't reference the other chats you've had with the company. It makes you want to cling to...


building43In Copenhagen Hermione Way met with founder and CEO of Zendesk, Mikkel Svane, as well as co-founder of Startupbootcamp, Alex Farcet


With the release of the Zendesk for iPad, Zendesk CEO Mikkel Svane sits down with Steven Yan, Zendesk's Product Manager for the iPad app. Mikkel and Steven discuss why an iPad makes sense for your support agents; some of the new Zendesk features built exclusively for the iPad; and why it is that...


Social Media Day Track Moderated by Alexia Tsotsis, Writer, TechCrunch Brett Hurt, Founder & CEO, Bazaarvoice Wendy S. Lea, CEO, Get Satisfaction Mikkel Svane, CEO, Zendesk


lewebZendesk CEO Mikkel Svane sits down with FreshBooks co-founder Mike McDerment to talk about online billing and invoicing; the Zendesk/FreshBooks integration; and supper clubs.


zendeskZendesk CEO and founder Mikkel Svane talks with Jake Holman, product manager for Zendesk's new customer satisfaction ratings. They discuss why customer satisfaction is the ultimate metric; how it can help support agents better the quality of their support; and how Zendesk itself has been using...


zendeskMikkel Svane, Zendesk founder and CEO, welcomes Zack Urlocker to the Zendesk team. Zack comes from MySQL and talks about what brought him to Zendesk and how the product can grow without losing its fundamental message: Love Your Help Desk


zendeskLeveraging the voice of your customer Moderated by Alexia Tsotsis, Writer, TechCrunch Brett Hurt, Founder & CEO, Bazaarvoice Wendy S. Lea, CEO, Get Satisfaction Mikkel Svane, CEO, Zendesk


ErnoHanninkZendesk CEO Mikkel Svane sits down with the new Zendesk VP of Engineering, Adrian McDermott about where he came from, the excitement of working for a startup, and which company founder he likes best.


zendeskZendesk founder and CEO Mikkel Svane sits down with Seesmic founder Loic Le Meur to discuss social media and customer support; the Zendesk-Seesmic integration; the success of Le Web; and what Robert Scoble thinks of truffles.


zendeskMayor Edwin M. Lee celebrated the grand opening of Pearl's Deluxe Burgers at Sixth and Market Streets and announced a new public safety initiative. The new Community Safety Ambassadors Initiative will provide Central Market with daytime and early evening ambassadors who will be a resource to...


MayorEdLeeZendesk announces expansion of San Francisco headquarters with mayor Ed Lee on hand. More information at zendesk.com


Zendesk CEO Mikkel Svane sits down with Andy McLoughlin -- founder of Huddle, a business collaboration tool. The two discuss how businesses need tools to fill the whitespace between them and the trials of trying to name your startup. Also, Mikkel calls Andy a bastard.


zendeskZendesk CEO Mikkel Svane, Jason Kincaid and Evelyn Rusli discuss Myspace's dilemma, Yahoo!'s new direction and Google Voice Desktop application.


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